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Monday - Friday, 7 a.m. - 7 p.m. CT

How to Use a Careington Discount Plan

It only takes three steps!

Once you have joined the plan and received your membership kit, simply follow these directions and start using your membership card immediately! Some discounts will have specific directions on how to use. Please review your membership kit for details.

Step 1

Keep your membership card with you at all times to easily present it at provider locations. You must present your membership card at the time of service to receive a discount. If you lose your membership card, log in to the MEMBER PORTAL to request a new membership card, as well as to view your plan information, find a provider and more.

Step 2

To locate and verify participating providers in your area, simply call Member Services at (833) 795-7785 or use the PROVIDER SEARCH tool. When calling to schedule an appointment, please refer to your membership card for proper network identification.

Step 3

You are responsible for paying the provider the entire discounted fee at the time the service is provided.

If you have any questions about how to use your discount plan, call our Member Services department toll-free at (833) 795-7785, anytime between 7 a.m. and 7 p.m. CT, for prompt and friendly assistance.

THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance. This plan does not meet the minimum creditable coverage requirements under M.G.L. c.111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. The range of discounts will vary depending on the type of provider and service. The plan does not pay providers directly. Plan members must pay for all services but will receive a discount from participating providers. The list of participating providers is on this website. A written list of participating providers is available upon request. You may cancel within the first 30 days after effective date or receipt of membership materials (whichever is later) and receive a full refund, less a nominal processing fee (nominal fee for MD residents is $5, AR residents will be refunded the processing fee). Discount Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.

This plan is not available in Vermont or Washington.

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